To view the online presentation, join the meeting using this link:


Members of the public may use email address to join the WebEx meeting if needed.

If you wish to offer public comment, call in to phone number 415-655-0001 using access code 146 951 7621.

  1. Call to Order by Chair

    Ms. Naomi Kelly called the meeting to order at 10:02 am.

  2. Roll Call

    Naomi Kelly, City Administrator, Chair

    Linda Gerull, Chief Information Officer, Department of Technology

    Kelly Kirkpatrick, Budget Director, Mayor’s Office

    Norman Yee, President, Board of Supervisors

    Ben Rosenfield, Controller

    Carol Isen, Acting Director, Department of Human Resources

    Dr. Grant Colfax, Director, Department of Public Health

    Harlan L. Kelly, Jr., Director, Public Utilities Commission

    Michael Lambert, City Librarian, Public Library

    Mary Ellen Carroll, Director, Department of Emergency Management

    Ivar Satero, Director, San Francisco International Airport

    Jeffrey Tumlin, Director, Municipal Transportation Agency

    Trent Rhorer, Executive Director, Human Services Agency

    Charles Belle, Public Member

    Nnena Ukuku, Public Member

    Members Present

    Naomi Kelly

    Linda Gerull

    Ashley Groffenberger (for Kelly Kirkpatrick)

    Angela Calvillo (for Norman Yee)

    Todd Rydstrom (for Ben Rosenfield)

    Carol Isen

    Eric Raffin (for Dr. Grant Colfax)

    Eric Sandler (for Harlan Kelly)

    Michael Lambert

    Michelle Geddes (for Mary Ellen Carroll)

    Ian Law (for Ivar Satero)

    Lisa Walton (for Jeffrey Tumlin)

    Natalie Toledo (for Trent Rhorer)

    Charles Belle

    Nnena Ukuku

  3. Approval of Meeting Minutes from October 15, 2020 (Action Item)

    Mr. David Pilpel made public comment to ask for his name to be included in the list of guests in the minutes.


    The minutes were approved.

  4. Chair Update

    City Administrator Naomi Kelly opened the meeting by highlighting the need for a digital transformation to make sure our services available, based on the finding shared in the last meeting that 192 out of 967 city services are designed to be mobile accessible.


    Mr. David Pilpel provided public comment to note that public COIT members have a non-voting role.

  5. CIO Update

    Chief Information Officer Linda Gerull provided an update on the Department of Technology’s work on the data center migration, COVID-19 response and DT employee service. Ms. Dee Prasad gave an update on the Office of Civic Innovation’s programming and invited departments or private partners interested in being part of the Spring 2021 Civic Bridge program to reach out for an application.

  6. Discussion: Digital Equity in San Francisco

    Update from the Mayor's Office of Digital Equity.

    Digital Equity Manager Alex Banh provided an update on the work of the Mayor’s Office of Digital Equity. Mr. Banh highlighted the digital transformation accelerated by COVID-19 and the digital divide in San Francisco. He gave an update on the fiber to housing project and on key community organization partners.


    City Librarian Michael Lambert noted that thousands of San Franciscans are connecting to the Library’s Wi-Fi network outside library branches.


    Mr. David Pilpel and Mr. Andrew Broderick provided support for digital equity programs.

  7. Discussion: Digital Services Strategy Update

    Update from the Digital Services team.

    Chief Digital Services Officer Carrie Bishop gave an update on the work of the Digital Services Team. The team has built new digital services in response to the COVID-19 pandemic, and created an information hub on Data from shows that 60% of visits to the website are made on a mobile device, but only 20% of city services are designed for mobility. The Digital Services team focuses on accessibility and equity in design.


    Mr. David Pilpel provided public comment on the layout of

  8. Discussion: Civic Innovation Strategy Update

    Update from the Office of Civic Innovation.

    Interim Director Dee Prasad gave an update on the work of the Office of Civic Innovation. Ms. Prasad highlighted the work of the Civic Bridge and Startup-in-Residence programs, and emphasized the capacity and strategic expertise these programs can bring to city departments facing challenges like digitization of services.


    Mr. David Pilpel provided public comment to request page numbers on the presentation slide deck, and to note challenges with the user interface of the controller vendor information system and the planning and public works search functions.

  9. Public Comment

    Mr. Brent Turner provided public comment on the open source voting task force.

  10. Adjournment

    The meeting adjourned at 11:45 am.

Sunshine Ordinance

San Francisco Administrative Code §67.9(a)   Agendas of meetings and any other documents on file with the clerk of the policy body, when intended for distribution to all, or a majority of all, of the members of a policy body in connection with a matter anticipated for discussion or consideration at a public meeting shall be made available to the public. To the extent possible, such documents shall also be made available through the policy body's Internet site. However, this disclosure need not include any material exempt from public disclosure under this ordinance.