1. Call to Order by Chair

    Mr. Ken Bukowski called the meeting to order at 10:05 am.

  2. Roll Call

    Ken Bukowski – Chair, Acting CIO, DT
    Bella Fudym – IT Project Director, Adult Probation
    Ian Law – CIO, Airport
    Brian Strong – Director, Capital Planning
    Jaci Fong – Director and Purchaser, Contract Administration
    Todd Rydstrom – Deputy Controller, Controller’s Office
    William Lee – CFO, Emergency Management
    Chanda Ikeda – CFO, Human Resources
    Ashley Groffenberger – Analyst, Mayor’s Office
    Lisa Walton– CTO, MTA
    Bill Kim – CIO, Public Health
    Michael Liang –CIO, Public Library
    Julia Dawson – Deputy Director, Public Works
    Tajel Shah –Deputy Director, Treasurer-Tax Collector
    Leo Levenson – Deputy Director, Finance and Administration, DT
    Matthias Jaime – Acting Director, COIT

    Ken Bukowski
    Ian Law
    Jaci Fong
    Todd Rydstrom
    Chanda Ikeda
    Ashley Groffenberger
    Kate Wingerson (for Michael Liang)
    Tajel Shah
    Leo Levenson
    Matthias Jaime

    COIT Staff
    Lily Liang

    Guests
    Joe Voje
    Rand Miyashiro
    Hao Xie
    Megan Owens
    Brent Turner
    Ana Contreras
    Gigi Whitley
    Andy Maimoni
    Jane Gong
    Marco Bruno
    Michael Burdick
    Michael Bahler

  3. Approval of Minutes (Action Item)

    The minutes of December 9, 2016 were approved.

  4. Department Updates and Announcements

    Mr. Matthias Jaime commented on the deadline for budget submissions as well as the upcoming budget cycle meeting schedule and ICT Plan proposal timelines.

    Mr. Todd Rydstrom announced that the Financial Systems Replacement project is on schedule and that the new system will go live at the beginning of the fiscal year. On behalf of the Controller’s Office, he thanked the Subcommittee and City staff for their support of the project.

  5. Update: FY 2018-22 Information & Communication Technology (ICT) Plan

    Mr. Jaime led a general discussion regarding the ICT Plan’s proposed vision statement, goals, and financial recommendations. Notably, the discussion focused on financial recommendations related to COIT’s Major IT Projects Allocation and Annual Projects Allocation.

    Following the discussion, several revisions were proposed or requested.

  6. Discussion: City Enterprise Agreements (Dept. of Technology

    Mr. Leo Levenson and Mr. Hao Xie provided an overview of the purpose of enterprise license agreements, available offerings, volume discounts, and potential benefits. Notably, Mr. Xie cited the City’s agreement with Salesforce as an example of how department have been able to achieve cost savings and reductions in staff time spent in procurement.

    Building on Mr. Xie’s presentation, Ms. Jane Gong and Mr. Marco Bruno discussed DT’s new Digital Accelerator team, which provides assistance to departments seeking to develop solutions based on the Salesforce platform.

    To view the full presentation, please visit: http://www.sfcoit.org.

  7. Discussion: 311 Customer Relationship Management Solution

    Mr. Andy Maimoni provided an overview of 311’s mission, core services, and contact mechanisms, including traditional processing through call centers as well as newer mobile and web self-service applications. Notably, he discussed 311’s movement toward more advanced customer relationship management and briefed the Subcommittee on next steps and features 311 hopes to implement in the near future.

    To view the full presentation, please visit: http://www.sfcoit.org.

  8. Project Update: Human Management Information System (Dept. of Homelessness & Supportive Housing)

    Ms. Megan Owens discussed the current state of various systems used by several agencies to serve individuals experiencing homelessness and provided an overview of the single coordinate care system being proposed to merge and replace those legacy systems. In addition, she discussed the procurement process, community engagement process, stakeholders and partners, implementation timeline, and funding details.

    To view the full presentation, please visit: http://www.sfcoit.org.

  9. Public Comment

    Mr. Brent Turner offered public comment.

  10. Adjournment

    The meeting adjourned at 11:52 am.

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