Strategic Investments

All new technology projects that cost more than $100,000 are reviewed and approved by COIT. Every year, COIT reviews around 100-150 technology projects from across the City.

San Francisco's investment in technology has nearly doubled over the last 5 years. In FY 2019-20, the City invested over $37.8 million of the General Fund towards new technology projects, supporting four strategic goals:

  1. Support and maintain critical infrastructure. Technology infrastructure like the City Fiber Network and our email systems support our daily operations. 
  2. Prepare and protect City systems. Manage risk and improve cybersecurity practices.
  3. Make City Operations More Efficient and Effective. Technology has the potential to make the City more efficient. 
  4. Improve the Customer Service Experience. Modern technology to make government services easier to use. 

View a full list of funded projects

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Upcoming Technology Projects

Over the next 5 years, city departments are projected to engage in 130 technology projects.

Major IT Projects

Public safety and public service radio replacement

Goal 1
Emergency Management $63,000,000

This project will upgrade the citywide radio communications system used primarily by the City’s public safety agencies. The new technology will support over 9,000 mobile and handheld radios, with ten City departments and four outside agencies operating daily on the system.

Replacement of the property assessment and tax system

Goal 1
Assessor-Recorder $53,000,000

The new property tax system will seek to better support document capture, reporting, storage maintenance, conversion migration services and management.

Improving Services

San Francisco Housing Portal

Goal 4
Mayor's Office of Housing and Community Development $2,000,000

This is a pilot project to make it easy to search and apply for City-funded affordable housing in San Francisco.

Visit the Housing Portal  
View a full list of funded projects

Understanding 
the Budget Process

The City's annual budget is developed every year in support of the Mayor's priorities. COIT reviews upcoming technology projects at each of its public meetings. At the end of every budget cycle, COIT makes funding recommendations to the Mayor to invest in key technologies.

  1. Money Icon

    COIT provides budget instructions
    (in partnership with Mayor's Budget Office) to departments.

  2. Committee Icon

    Departments present technology projects to COIT Budget & Performance Subcommittee.

  3. Recommendation Icon

    COIT sends final funding recommendations to the Mayor.

  4. Projects Icon

    The Mayor and Board of Supervisors publish final budget.

    See Mayor’s Final Budget